I'm facing DirectX error when launching inZOI
If you encounter DirectX-related errors while trying to launch inZOI, don't worry! Here are some troubleshooting steps that can help resolve the issue:
Step 1: Update Graphics Drivers
Outdated graphics drivers are often the primary cause of DirectX errors. Please update your graphics card drivers from the official websites:
-
For NVIDIA GPU users: Visit NVIDIA's official driver page
-
For AMD GPU users: Visit AMD's driver support page
Step 2: Windows Update
Ensure your Windows operating system is up to date:
- Open Windows Settings
- Go to Windows Update
- Check for updates and install any available updates
- Restart your computer after the updates are installed
Step 3: DirectX Diagnostic Report
If the issue persists after trying the above steps:
- Press Windows key + R
- Type
dxdiag
and press Enter - Click "Save All Information" when the DirectX Diagnostic Tool opens
- Save the report file to your desktop
Get Additional Help
If you're still experiencing issues, please visit our Support Page and submit a request with the following:
- The dxdiag report you saved
- A description of when the error occurs
- Any error messages you see
Our technical support team will help you resolve the issue as quickly as possible.