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I'm facing DirectX error when launching inZOI

If you encounter DirectX-related errors while trying to launch inZOI, don't worry! Here are some troubleshooting steps that can help resolve the issue:

Step 1: Update Graphics Drivers

Outdated graphics drivers are often the primary cause of DirectX errors. Please update your graphics card drivers from the official websites:

Step 2: Windows Update

Ensure your Windows operating system is up to date:

  1. Open Windows Settings
  2. Go to Windows Update
  3. Check for updates and install any available updates
  4. Restart your computer after the updates are installed

Step 3: DirectX Diagnostic Report

If the issue persists after trying the above steps:

  1. Press Windows key + R
  2. Type dxdiag and press Enter
  3. Click "Save All Information" when the DirectX Diagnostic Tool opens
  4. Save the report file to your desktop

Get Additional Help

If you're still experiencing issues, please visit our Support Page and submit a request with the following:

  • The dxdiag report you saved
  • A description of when the error occurs
  • Any error messages you see

Our technical support team will help you resolve the issue as quickly as possible.